Project Info
NexaQuanta delivered an AI transformation solution for a maritime software vendor using agentic AI with RAG to power intelligent course discovery. With a conversational interface and personalised recommendations, the solution enables full self-service for thousands of users, reduces support workload, and improves learner-to-course matching, boosting enrolment and completion rates.
- Client : A maritime fleet management software vendor
- Category : AI Assistants, Enterprise AI Transformation
Project Info
Client & Industry:
- A maritime fleet management software vendor
Challenge:
- 3,000+ courses with poor self-service discovery
- Certification mismatches from a lack of specialist guidance
- Vendor staff are overwhelmed with course support queries
AI Solution:
- Agentic AI RAG indexes all 3,000+ courses and metadata
- Conversational interface gives tailored course recommendations
- React JS plugin — fully self-service, zero staff involvement
Business Outcomes:
- Self-service course discovery for thousands of users globally
- Significantly reduced vendor staff support workload for training-related enquiries
- Improved learner-to-course matching accuracy, boosting enrolment and completion rates
AI Technologies:
- OpenAI LLM with LangChain, Python + MERN stack, React JS, Web Widget, AWS cloud
